Follow site directions
Observe signs, bay markings and instructions displayed on wash equipment. Keep clear of moving machinery and do not enter restricted or staff-only areas.
Site and facility terms
Terms and Conditions
These terms explain what to expect when you use Pure Clean Car Wash's car wash facilities or browse this website. Please read them before starting a wash.
Take a moment to check the posted instructions.
01 / Using the site
Use of the Car Wash Site
These conditions apply while you are at Pure Clean Car Wash, 571 Benalla - Tatong Road, Benalla, Victoria 3672. Use the wash areas, self-service bays, vacuums and other facilities only for their intended purpose.
Look after others
Use care around vehicles, equipment and other customers. Children must remain with a responsible adult, and pets should be kept under control and away from operating equipment.
If equipment appears unsafe or stops working, pause use and contact staff or Pure Clean Car Wash.
02 / Facility safety
Use Each Bay With Care
Choose a facility suited to your vehicle and follow its displayed operating sequence. Self-service equipment is for customer use as directed on site.
- Stay in the position indicated by bay signs and equipment instructions.
- Keep doors, windows and openings closed where the wash process requires it.
- Do not touch, block or interfere with moving wash equipment.
- Use truck or boat wash areas only when your vehicle or vessel fits the posted requirements.
Stop if conditions look unsafe. Ask for assistance before continuing.
03 / Vehicle condition
Check Your Vehicle Before Washing
You are responsible for checking that your vehicle is suitable for the wash option you select. Remove or secure loose items before entering a bay.
Check fittings and panels
Look for loose trim, damaged panels, exposed accessories or other parts that may not withstand washing. Follow any vehicle restrictions shown on site.
Secure belongings
Remove detachable aerials and loose external items where appropriate. Keep personal belongings inside the vehicle or take them with you.
Unsure about suitability? Do not start the wash until you have checked the instructions.
04 / Charges and payment
Prices and Payment Facilities
Check the price and wash option shown at the point of sale before you make a selection. Your payment authorises the service selected under the instructions shown on the relevant machine or payment facility.
Confirm before paying
Prices and available options may vary by facility. Review the displayed amount and selection before confirming a transaction.
Payment concerns
If a payment appears incorrect or a machine does not respond as expected, keep any transaction details and contact Pure Clean Car Wash so the issue can be checked.
Use payment facilities only as instructed.
05 / Responsibility
Vehicle Condition, Liability and Payments
Please consider the condition of your vehicle and the instructions for the service before proceeding. These terms do not remove rights or remedies that cannot be excluded under Australian Consumer Law.
Your checks matter
Follow the operating directions and take reasonable care of your vehicle and belongings. Tell Pure Clean Car Wash promptly if you believe a facility or transaction has caused a problem.
Rights under law
Nothing in these terms limits a consumer guarantee or other protection that applies under Australian law. Any responsibility is assessed in light of the circumstances and applicable law.
Keep your transaction details if you need to follow up.
06 / Website use
Browsing This Website
You may use this website to learn about Pure Clean Car Wash's car wash services, facilities, prices and location. Use it lawfully and do not interfere with its operation or attempt to access areas that are not intended for public use.
Information can change
Website details are provided as general information and may change. Check on-site signs and current service information before you use a facility or make a payment.
External websites
A link to another website is provided for convenience. Pure Clean Car Wash does not control the content or availability of external sites.
Use current on-site instructions.
07 / Updates and questions
Changes and Contact
These terms may be updated when site facilities or website practices change. The version published on this page applies when you access the website; check the posted instructions for the current requirements at a wash bay.
Ask about these terms
Contact Pure Clean Car Wash with a question about a wash facility, payment or these conditions.
Visit the Benalla site
571 Benalla - Tatong Road
Benalla, Victoria 3672
Australia
Check on-site notices for facility directions and operating information.
Thanks for taking care on site.